> For the complete documentation index, see [llms.txt](https://docs.medicare.healthsherpa.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.medicare.healthsherpa.com/api-reference/version-1-api-keys/authentication/agent-authentication.md).

# Agent Authentication

Each agent in your agency must have a HealthSherpa Medicare agent account that is associated with your agency account.

See [this guide](https://intercom.help/healthsherpa-medicare-help-center/en/articles/11077791-agency-accounts) to learn how to create agency and downline agent accounts. If you need help, email <medicare-integrations@healthsherpa.com>.

{% hint style="info" %}
**Note:** The email account associated with the agent's HealthSherpa account **must** **match** the `agent_email` you use in API requests
{% endhint %}