Submission
This event is sent to the configured destination URL when an application is submitted via HealthSherpa for Medicare.
Details:
The webhook includes automatic retries – three attempts at 20 seconds, 10 minutes, and 1 hour after the initial delivery, if it fails.
If you're connecting to a HealthSherpa Medicare agency account, then any connected downline agent accounts will be included in the scope of this webhook.
Enrollments from accounts joined to you as captive agents send all application and contact fields in the payload.
Enrollments from accounts joined to you as independent agents receive all application fields and a limited subset of contact fields.
See the
SubmissionPayloadsection below for details.
Example Payload
{
"medicare_application": {
"carrier_name": "Devoted Health",
"cms_plan_id": "H1290-001-000",
"confirmation_number": "A92946987696546M",
"created_at": "2026-01-21T19:54:21.186Z",
"effective_date": "2026-02-01",
"fips_code": "12086",
"plan_name": "DEVOTED CORE 001 FL (HMO)",
"plan_sub_type": "hmo",
"plan_type": "mapd",
"plan_year": 2026,
"send_to_beneficiary": false,
"sep": "NEW",
"signature": "voice_signature",
"state": "FL",
"submitted_at": "2026-01-21T19:56:43.302Z",
"submitting_agent_first_name": "Heath",
"submitting_agent_last_name": "Sherpa",
"submitting_agent_npn": "1234567890",
"total_premium_cents": 5000,
"updated_at": "2026-01-21T19:56:52.627Z",
"zip_code": "33101"
},
"medicare_application_riders": [
{
"plan_name": "Dental Plus",
"premium_cents": 2500,
"created_at": "2026-01-21T19:54:21.186Z",
"updated_at": "2026-01-21T19:54:21.186Z"
},
{
"plan_name": "Vision Coverage",
"premium_cents": 2500,
"created_at": "2026-01-21T19:54:21.186Z",
"updated_at": "2026-01-21T19:54:21.186Z"
}
],
"contact": {
"id": "8b420678-2c58-4f56-9c0b-9ccb605e5e85",
"external_id": "CRM789012",
"first_name": "Test",
"middle_name": "Person",
"last_name": "Enrollment",
"suffix": "Jr.",
"birth_date": "1960-09-09",
"email": "[email protected]",
"phone_number": "3055551234",
"language": "English",
"primary_address_street": "123 Main Street",
"primary_address_unit_number": "Apt 101",
"primary_address_city": "Miami",
"primary_address_state": "FL",
"primary_address_zip_code": "33101",
"primary_address_county": "Miami-Dade",
"primary_address_fips_code": "12086",
"authorized_representative_name": "Child of Test Enrollment",
"authorized_representative_relationship": "natural_child",
"authorized_representative_address": "123 Main Street",
"authorized_representative_city": "Miami",
"authorized_representative_state": "FL",
"authorized_representative_zip_code": "33101",
"authorized_representative_phone_number": "3055551235",
"authorized_representative_email": "[email protected]",
"medicaid_eligible": false,
"medicaid_enrolled": false,
"medicaid_number": null,
"medicare_number": "1EG4TE5MK73",
"needs_extra_help": false,
"part_a_effective_date": "2020-07-01",
"part_b_effective_date": "2020-07-01",
"created_at": "2026-01-21T19:53:25.236Z",
"updated_at": "2026-01-21T19:54:15.234Z",
"contact_drugs_attributes": [
{
"frequency": 30,
"dosage_id": "dosage-cx-001",
"dosage_id_source": "connecture",
"metric_quantity": null,
"ndc": "00093-7150-01",
"package_description": null,
"package_size": null,
"package_quantity": null,
"user_quantity": 1,
"id": "drug-cx-001",
"id_source": "connecture",
"dosage_name": "10 mg tablet",
"name": "Lisinopril",
"drug_type_id": 2
}
],
"contact_pharmacies_attributes": [
{
"address_city": "Miami",
"address_state": "FL",
"address_street": "456 Pharmacy Lane",
"address_unit_number": null,
"address_zip_code": "33101",
"npi": "1234567890",
"primary": true,
"id": "pharm-cx-001",
"id_source": "connecture",
"name": "CVS Pharmacy #1234",
"mode": "retail",
"phone_number": "+13055559876"
}
],
"contact_providers_attributes": [
{
"external_id": "prov-001",
"primary": true,
"provider_type": "individual",
"first_name": "Sarah",
"last_name": "Johnson",
"organization_name": null,
"presentation_name": "Dr. Sarah L Johnson",
"phone_number": "3055554321",
"npi": "9876543210",
"specialties": ["Internal Medicine"],
"contact_provider_addresses_attributes": [
{
"id": "addr-cx-001",
"id_source": "connecture",
"street": "789 Medical Center Dr",
"unit_number": "Suite 200",
"city": "Miami",
"state": "FL",
"zip_code": "33101",
"selected": true,
"phone_numbers": ["3055554321"]
}
]
}
]
}
}Last updated